The Maine Credit Union League is issuing a Fraud Alert to make credit unions aware of suspicious activity that has been reported.
We have received reports of two different phone scams circulating among credit union members today. One report comes from Penobscot County FCU, which has had members reporting that they received phone calls from someone identifying themselves as a representative from Machias Savings Bank prompting them to enter their debit card information for security purposes. This is a scam!!
Also, Katahdin FCU had a member report receiving a phone call from (615) 662-0235, which was an automated system, that stated that their card had been deactivated. The member was then asked for their card number, expiration date and PIN #. Again, this is a scam!!
If you receive a phone call, text message, email, or letter in the mail and you are unsure of who originated this communication...DO NOT GIVE OUT ANY PERSONAL INFORMATION OR ANY ACCOUNT INFORMATION. CONTACT YOUR FINANCIAL INSTITUTION IMMEDIATELY TO DETERMINE IF WE CONTACTED YOU FOR ANY REASON REGARDING YOUR ACCOUNT.
Other Scams To Watch For
Land line telephone "VISHING" , is the voice counterpart to phising. Rather than being directed by email to a Web site, an email message asks the user to make a telephone call. The call triggers a voice response system that asks for the user's card number or other personal or financial information. The initial bait can also be a telephone call with a recording that instructs the user to phone an 800 number or another area code within or outside of the United States. Because people are used to entering card numbers over the phone, this technique can be quite effective.
"SMiShing" attacks (also known as text phishing), which have impacted cardholders of financial institutions located primarily in the eastern region of the U.S. As you may know, "SmiShing" is a type of fraud that uses cell phone text messages to persuade victims to provide personal information such as Debit/Credit Card number, CVV2 (the three digit security code on the back of your CU 24 debit card or Credit Card, and PIN numbers. The text message may contain either a website address or more commonly, a phone number that connects to an automated voice response system, which then asks for personal information.
The following are examples of SMiShing messages recently sent to cardholders:
ABC CU has deactivated your Debit Card. To reactivate, contact: 1-210-957-XXXX
This is an automated message from ABC Bank. Your ATM card has been suspended. To reactivate call urgent at 1-866-215-XXXX
· Text message originating from email@example.com:
firstname.lastname@example.org/VISA. (Card Blocked) Alert. For more information please call 1-877-269-XXXX
Although Brewer Federal Credit Union may ask for personal information to confirm identification such as the cardholder's name, date of birth, and/or last four digits of a social security number, we will never ask for CVV2 code or a PIN number.
If you feel that you may have been the victim of fraud through "SmiShing" or any other type of fraud attempting to gain access to your personal information, please contact the Card Services Department at (207) 989-7240 immediately so that we may assist you and reduce the risk of unauthorized access to your account.